pain point

noun

plural pain points

: a persistent or recurring problem (as with a product or service) that frequently inconveniences or annoys customers

When you're in an established market, you have an established customer; their needs and pain points are clearly laid out on your competitors' review sites.—

Billy Polson

Customer service, which has been a pain point of bigger banks for years, is also improving in that it's getting faster and requires little from you.—

Chris Welch

broadly : something that is a recurring source of trouble, annoyance, or distress

Meanwhile, ironing is a pain point with her boyfriend because she loves the look of a crisply pressed men's shirt. "He never irons his shirts and it drives me crazy," she [Elyse Moody] says. —

Jura Konicus

Examples of pain point in a Sentence

Recent Examples on the Web

Examples are automatically compiled from online sources to show current usage. Read More Opinions expressed in the examples do not represent those of Merriam-Webster or its editors. Send us feedback.

Listen to their pain points and monitor market trends to find the gaps left by competitors. —

Mike Apostal, Forbes, 24 Jan. 2025 All of these updates address a major pain point of the smart home — context. —

Jennifer Pattison Tuohy, The Verge, 22 Jan. 2025 As the county prepares to roll out the new system, staff want to gather the community’s feedback on their current experiences and pain points, as well as gauge the importance of the key features being added. —

Emily Alvarenga, San Diego Union-Tribune, 21 Jan. 2025 China’s struggling consumer sector has been a particular pain point for the economy with analysts and policy advisers calling for urgent measures to get households spending again. —

Hassan Tayir, CNN, 16 Jan. 2025 See all Example Sentences for pain point